Learning

May 28

How to Re-Instate Employee Relations as a Board Priority

By cmpsolutions1 Learning

Research among HR and C-suite executives has flagged worries about how employee relations are managed — or as the study has suggested, not really managed at all. 40% of the…

May 28

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How to manage the respondent, what to do if a grievance is not upheld

By cmpsolutions1 Learning

The starting point is that there ought not to be any damage to the reputation of a Respondent where the grievance is not upheld; it has been established that there is…

May 28

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How to Manage Disagreements and Conflict at Work

By cmpsolutions1 Learning

After 30 years of studying conflict and conflict resolution, the world has never been a more worrying place than now, Prof Randall Peterson at London Business School has said. Because…

May 28

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How to Keep Rudeness out of the Workplace

By cmpsolutions1 Learning

“I hope you get cancer and die,” said a customer to staff in a convenience store. They’d just been told an item was out of stock. This is one of…

May 28

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How to be a Manager with Soul

By cmpsolutions1 Learning

HR guru Henry Mintzberg tells the story of how his daughter had once left him a puzzling note about her shoes: “Souls need fixing”. The simple misspelling was a reminder…

May 28

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How to Avoid Employment Tribunals

By cmpsolutions1 Learning

Employers should be looking again at the grievance and complaint standards they have in place, making sure they are watertight, and provide the alternative to a slide into conflict and…

May 28

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Fight or flight – nothing new

By cmpsolutions1 Learning

When tensions arise at work, the first thing many of us do is avoid it. We imagine that there is a pain-free way through this. Yet, if we avoid conflict…

May 28

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Empowering Referees with London FA

By cmpsolutions1 Learning, News

We are excited to share details of a recent collaboration with London FA to create and deliver specific conflict management training for match officials. We were delighted to be asked by London…

May 28

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Closing the Communications Gap between Younger and Older Employees

By cmpsolutions1 Learning

If you talk about the need for better communications within an organisation, most employees will now think of a screen. Older employees will see a face. With an ageing workforce…

May 28

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Can workplace ‘banter’ ever be safe?

By cmpsolutions1 Learning

‘Banter’ cases continue to be relatively common at Employment Tribunals. There were 66 in the past year where the defence was that the jokes involved were “friendly banter” and not…

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Conflict Management Plus Limited

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Hertfordshire, SG8 5NT
United Kingdom
Registration Number: 03880628

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