UK leaders in workplace relationship development
Established in 1989, CMP has decades of experience in the resolution and management of workplace conflict.
From mediation to investigation, neutral assessment to conflict coaching, we provide market-leading training and services to every type of workplace.
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Our Areas of Expertise
When you need to bring in independent expertise to investigate, mediate, or simply find out what’s going on, we can have a practitioner at work for you within five working days. Or you may want to build internal skills and capabilities, in mediation or investigation, or in managing relationships and conversations at work.
Investigation Expertise
CMP is the UK’s leading provider of independent workplace investigations and are one of the only BS:102000 accredited investigation providers in the UK. We provide call-off contracts, one-off investigations, and ILM recognised training in carrying out investigations at work. We deliver shorter investigation-related training for example for Hearing Managers, and for HR in managing the investigation process.
Mediation Expertise
CMP’s mediation expertise is best in class. With a range of mediation models to ensure party and client needs are met, CMP mediators can step into the most entrenched or challenging situations with confidence and skill. Our ILM recognised certificate in mediation programme comes with full support for establishing an internal mediation scheme. Our shorter mediation programmes are suitable for understanding when to use mediation, taking a mediation-style approach, or developing advanced mediation skills.
People-Centred Skills Training
CMP’s portfolio of courses, recognised by the ILM, focus on developing the skills required to work collegiately and manage constructively. For staff, management, HR, and the SLT, our training provides new ideas, a different way of relating, and brings your values and behavioural framework to life in people’s workplace relationships.
Group Process Expertise
When a team or group is not working optimally, or you want to understand what your people think about certain work-related issues, CMP has a range of services that enable you to hear what’s underlying the surface. Each service comes with a comprehensive report focussing on what actions you need to take to make positive changes.
With a head office in Cambridgeshire, we operate nationally and outside the UK.
Our team of 150-plus are experts in investigating grievances and disciplinaries; mediating two-party and larger-scale conflicts; providing culture analysis and improvement for teams, departments and organisations; and coaching managers and leaders – right up to C-suite – to replace career-limiting behaviours with constructive and effective ones.
Our suite of training is largely focused on building skills and bringing new ways of thinking and relating to others at work. As well as training in the specific skills of mediation and workplace investigations, our training supports a move away from a toxic or dysfunctional workplace culture, to one of connections, positive regard, openness and trust – one which we would say has a “Clear Air”.
When you get in touch with us, our highly experienced team will take the time to understand the challenges which you are experiencing and what you want from an investment in training or in service delivery. As holders of ISO27001, your data is always safe and secure with CMP. And as a quality-driven organisation, all our work is underpinned by Best Practice Standards.
