Learning

May 28

Is Menopause the Ever-Growing Issue — or the Lack of People Skills?

By cmpsolutions1 Learning

A rising number of employment tribunal cases are citing the impact of menopause as a contributing factor. Meanwhile, the Equality and Human Rights Commission has made it clear that when…

May 28

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How to Stop Workplaces Making People Ill

By cmpsolutions1 Learning

Sickness absence has reached a 10 year high in the UK: employees took an average of 7.8 days of sick leave in the last year — and that’s an increase…

May 28

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How to Re-Instate Employee Relations as a Board Priority

By cmpsolutions1 Learning

Research among HR and C-suite executives has flagged worries about how employee relations are managed — or as the study has suggested, not really managed at all. 40% of the…

May 28

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How to manage the respondent, what to do if a grievance is not upheld

By cmpsolutions1 Learning

The starting point is that there ought not to be any damage to the reputation of a Respondent where the grievance is not upheld; it has been established that there is…

May 28

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How to Manage Disagreements and Conflict at Work

By cmpsolutions1 Learning

After 30 years of studying conflict and conflict resolution, the world has never been a more worrying place than now, Prof Randall Peterson at London Business School has said. Because…

May 28

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How to Keep Rudeness out of the Workplace

By cmpsolutions1 Learning

“I hope you get cancer and die,” said a customer to staff in a convenience store. They’d just been told an item was out of stock. This is one of…

May 28

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How to be a Manager with Soul

By cmpsolutions1 Learning

HR guru Henry Mintzberg tells the story of how his daughter had once left him a puzzling note about her shoes: “Souls need fixing”. The simple misspelling was a reminder…

May 28

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How to Avoid Employment Tribunals

By cmpsolutions1 Learning

Employers should be looking again at the grievance and complaint standards they have in place, making sure they are watertight, and provide the alternative to a slide into conflict and…

May 28

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Fight or flight – nothing new

By cmpsolutions1 Learning

When tensions arise at work, the first thing many of us do is avoid it. We imagine that there is a pain-free way through this. Yet, if we avoid conflict…

May 28

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Empowering Referees with London FA

By cmpsolutions1 Learning, News

We are excited to share details of a recent collaboration with London FA to create and deliver specific conflict management training for match officials. We were delighted to be asked by London…