For many employers, the most consequential decision in a workplace conflict is not the outcome of the process but the choice of process itself. Whether an issue is directed towards…
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Conflict Management Plus Limited
Workplace mediation is often described in deceptively simple terms, as a voluntary and confidential process in which an impartial third party supports individuals in conflict to reach a mutually acceptable…
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Employers expect more disputes and strained relations in the wake of upcoming trade union reforms. The Employment Rights Bill is due to include measures that make it easier to organise…
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Generative AI is being used by employees to file grievances. It’s a real time-saver. A way to produce much longer, more detailed, wide-ranging and persuasive complaints in seconds. An employee…
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It’s trust that forms the backbone of organisations; trust in leaders and their vision and decisions; trust in staff to deliver. They are the feelings of confidence and certainty that…
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Employer brands promote the positive buzz of their workplace environment. The values are on the walls and in the web brochures, ‘Teamwork’, ’Respect’, ’Passion’, ‘Integrity’, backed up with policies around…
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More words are becoming loaded with meaning, turning them hazardous. The evidence is all there in employment tribunals where more cases are turning on the use of language and specific…
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The Fearless Organisation, the pioneer of the use of Psychological Safety measurement, has released its latest insights into the experiences of organisations and their teams. The Fearless Report for 2024…
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The latest research into employee relations in the NHS has focused, again, on the problems with line managers. The most common cause of workplace conflict was found to be ‘line…
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In his keynote at the CIPD Annual Conference, the former vice president of Twitter Bruce Daisley singled out the “worst thing about our jobs”. Toxic cultures. The way that poor…
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