Private Sector

Resolve conflict, rebuild trust and create healthier workplace cultures.

Supporting growth through clarity and confidence

In fast-paced commercial environments, unresolved issues can quietly erode culture, performance and trust. Whether you are scaling, restructuring or leading a well-established team, managing conflict well is critical to success.

We partner with private sector organisations of all sizes to deliver independent investigations, confidential mediations and cultural diagnostics that get to the root of workplace issues. We also support leadership and HR teams with coaching, training and behavioural change programmes that strengthen communication and accountability.

From board-level disputes to team tensions, we provide pragmatic support that protects people and reputation, and helps your business move forward with confidence.

Trusted By:

CMP has worked with leading UK brands, global corporations and fast-growth businesses across professional services, finance, retail, tech and more.

“Very informative, really brought the content to life with value add examples and explanations. Well delivered. We found the trainer to be extremely knowledgeable and very approachable when needing to ask for guidance on tasks.”
Major retail bank

The Client:

Great Western Railway

Case Studies

Description

With around 5,000 employees, Great Western Railway (GWR) faced a major culture challenge after an internal survey exposed high levels of concern around bullying, harassment and discriminatory behaviour. The response was bold: launch a flagship campaign, ‘Stamp it Out,’ backed by a new Respect and Dignity at Work policy.

CMP was brought in to deliver this at scale. Over the course of a year, we partnered closely with GWR to embed long-term behavioural change. We designed and facilitated over 300 interactive workshops for 3,000 employees, including 650 managers, across 15 sites. The programme used hard-hitting video content to spark honest conversations, challenge assumptions and create space for lasting shifts in behaviour.

To ensure internal capability, CMP also assessed and trained 14 GWR facilitators using a rigorous two-day development programme. Alongside this, we managed the entire multi-site rollout, a complex logistical task requiring precision delivery and consistent quality.

The results were transformative. Serious grievances fell by 66 percent year-on-year, attendance rose from 93 to 96 percent and 72 percent of employees responded positively to dignity and respect in the workplace in the follow-up engagement survey. The initiative was recognised with the Personnel Today award for Excellence in Employee Relations.

Key Services

Design and delivery of 300+ interactive workshops across 15 locations, reaching over 3,000 employees and 650 managers
Assessment centre and two-day training programme to develop 14 internal facilitators, building long-term organisational capability
Use of hard-hitting video content to stimulate open discussion around bullying, harassment and discrimination
Comprehensive programme logistics management, covering multi-site coordination, trainer deployment and high-volume scheduling
Ongoing cultural consultancy to embed dignity and respect principles into organisational change efforts

“The CMP team handled a complex and sensitive programme with professionalism and care. We were very satisfied with their delivery and the results speak for themselves.”
Head of HRGreat Western Railway

Key Personnel

Client Relationship Management Team

Rachel Shaw

CRM

Email Rachel

Sheila Robbie

CRM

Email Sheila

Sam Little

Head of Sport & NB

Email Sam

Saanz Tare-Mirpuri

CRM

Email Saanz