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Workplace Mediation

Leaders in Workplace Mediation

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Why Workplace Mediation is Essential for Your Organisation

Our Workplace Mediation Services:

CMP provides tailored solutions for organisations looking to resolve disputes through mediation.

Workplace Mediation Services

For organisations facing difficult workplace disputes, CMP is here to help. Our external mediators provide impartial support to resolve complex issues efficiently. Whether you’re dealing with disagreements between senior leaders or unresolved conflicts that threaten team cohesion, we can help you move towards a positive resolution.

Group Mediation and Neutral Assessment

When conflict arises within teams, it can escalate quickly and impact productivity across the organisation. Group mediation is a proven method for resolving team dysfunction, encouraging open communication, and restoring cooperation. CMP’s experienced mediators will guide your team back to productive, collegiate working relationships.

For teams facing poor performance and heightened tension, Neutral Assessment provides an in-depth analysis of the situation, along with actionable recommendations to improve team dynamics.

For Intractable or Senior-Level Disputes

In cases where employees are reluctant to engage or when conflicts reach a senior level, CMP’s expert mediators are the right choice. We are available for case-by-case referrals or through a call-off contract, and we provide both in-person and remote mediation services. We can have a mediator engaged with your team within five working days, ensuring a swift and effective resolution process.

  • 92% of our mediations reach an agreed outcome.

  • 97% of participants report a positive, useful, and empowering mediation experience.

  • All CMP mediators have at least 5 years of experience, ensuring the highest quality mediation.

Set Up Your Internal Mediation Service

CMP has successfully worked with hundreds of organisations to set up, manage, and optimise internal mediation services. We assist with:

  • Recruiting skilled mediators within your organisation

  • Delivering accredited training for your internal mediators

  • Providing supervision and CPD for continuous skills development

  • Supplying template materials for promoting, managing, and evaluating the service

By developing internal mediation capabilities, you can address disputes swiftly and effectively without relying on external services.

Training Workplace Mediators

CMP offers a variety of mediation training courses to suit your organisation’s needs:

  • Shorter mediation programmes for managers, equipping them with tools for managing difficult conversations and disputes within their teams.

  • Advanced mediation skills courses for those already trained, designed to deepen their mediation expertise and improve their effectiveness.

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We are the partner of choice for employers on workplace relations — and have been since 1989.