When a disciplinary issue arises in the workplace, the stakes are high. Mishandled processes can erode trust, escalate conflict, and expose organisations to serious legal and reputational risk. At CMP, we deliver independent disciplinary investigation services that allow employers to act decisively, fairly, and with full confidence in the outcome.

The case for independence

Disciplinary cases often involve sensitive allegations and finely balanced judgements. When investigations are conducted internally, there is always the risk, real or perceived, of bias. Employees may lose confidence in the process; outcomes may be challenged; leadership may be accused of protecting its own.

By engaging an external investigator, organisations demonstrate neutrality and transparency. An impartial perspective ensures that evidence is weighed carefully, the process is beyond reproach, and employees know their voices will be heard.

A structured, fair approach

Our investigations are designed to be proportionate, rigorous, and trauma-informed. While every case is unique, the process typically includes:

• establishing the scope of the allegations and relevant policies

• conducting sensitive, impartial interviews with all parties involved

• reviewing evidence and documentation with a balanced eye

• producing a clear, detailed report that sets out the findings and the reasoning behind them

This structure provides employers with the assurance that decisions are based on solid evidence and sound analysis, not assumption or hearsay.

When an external investigator is essential

Some disciplinary matters can be managed in-house. Others demand a different approach. External expertise is often called upon when the allegations are particularly complex, when senior figures are implicated, or when internal teams lack the capacity or expertise to proceed.

For cases where impartiality is under scrutiny, or where the potential consequences are significant, ranging from tribunal claims to reputational damage, bringing in CMP ensures that the process is beyond challenge.

Experience across sectors

CMP is the UK’s leading provider of independent workplace investigations. With a network of over 100 trained investigators across the country, we support organisations in every sector: from NHS Trusts and universities to local authorities, charities and FTSE 250 companies.

Our investigators combine deep knowledge of employment law with strong interviewing and analytical skills. All are trained in trauma-informed practice and supported by our dedicated quality assurance team. And with ISO27001 accreditation, we guarantee the highest standards of data security throughout the process.

Why CMP?

Organisations choose CMP because we bring scale, consistency and credibility. We are trusted to manage sensitive matters where confidence in the process is as important as the outcome itself.

• The largest network of workplace investigators in the UK

• An impartial, trauma-informed methodology

• Tailored investigations aligned with your policies and culture

• A track record of supporting leading organisations nationwide

Take action with confidence

Disciplinary investigations demand both rigour and sensitivity. CMP provides the expertise to navigate difficult cases with fairness and clarity, protecting both your people and your organisation.

To discuss your situation in confidence, get in touch through the button below.