Professionally Handle Internal Disputes with Expert Investigation Training

Serious workplace issues such as bullying, harassment, and whistleblowing require a professional and thorough approach. At CMP, our workplace investigation training courses are designed to equip you with the skills needed to handle these sensitive cases fairly and effectively. You’ll not only learn the technical aspects of conducting an investigation but also develop the essential soft skills for clear communication and emotional intelligence throughout the process.

Investigation Expertise and Tailored Training Solutions

CMP offers a comprehensive range of workplace investigation training options, ensuring that each course meets the unique needs of your organisation. Whether you’re training managers to investigate or equipping experienced professionals to take on more complex cases, our courses provide the knowledge and skills necessary for success.

Core Skills Courses: Essential Investigator Training

Our ILM-recognised 3-day Essential Investigator Skills course is the foundation of competency for any workplace investigator. This course covers all the core skills needed to carry out a professional investigation, ensuring you have the capability to handle a variety of workplace disputes efficiently.

• Fact-finding and evidence gathering

• Report writing and documentation

• Maintaining confidentiality throughout the process

• Effective note-taking and interviewing skills

• Active listening and impartiality

Professional Investigator Training: Tackling Complex Investigations

For more advanced investigative roles, CMP offers the ILM-recognised Professional Workplace Investigator Course, a 6-day comprehensive training designed to equip investigators with the expertise needed to tackle complex cases. This course focuses on every aspect of the investigative process, ensuring that you can manage serious workplace issues confidently.

The course includes:

• Theoretical understanding of investigative policies and procedures

• Advanced communication and impartiality skills

• Techniques for gathering information from all parties involved

• Management and analysis of investigations

• Personalised coaching and feedback

Specialist Investigation Skills Training

At CMP, we understand that certain workplace disputes require specialised knowledge. Our specialist investigation skills training prepares you to handle specific cases such as student complaints, healthcare serious incidents, and whistleblowing/ethics investigations.

We don’t just teach you how to conduct an investigation, we ensure you have the essential soft skills to succeed. Our training covers both the technical and emotional aspects of investigations, preparing you for all potential challenges.

Advanced Investigation Training Courses

For investigators with experience handling multiple cases, CMP offers Advanced Investigation Skills masterclasses designed to elevate your expertise. These courses are tailored for individuals who have already completed at least 10 investigations and wish to advance their investigative skills further.

Our advanced training courses also include:

• Understanding Hearings and Appeals for Managers

• Report Writing Skills for more complex cases

• Skills for Notetakers

• Taking the Grief out of Grievances, a course focused on resolving workplace grievances effectively

CMP trainers bring years of real-world experience from diverse backgrounds such as law, armed forces, police, and HR, ensuring you receive the highest level of practical, hands-on training.

Get in touch to find out more about our workplace investigation training courses and how we can help you develop the skills needed to handle internal disputes professionally and effectively.