Settle issues early for a favourable outcome for all

Workplace Harassment mediation services

Harassment against a protected characteristic is unlawful under the Equality Act 2010. In many cases, if a prompt response is provided, harassment mediation can be a favourable alternative to formal procedures. Save time, money and stress for all involved.

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Leading providers of dispute resolution services

Expert workplace harassment mediation services to enable positive outcomes for all involved

Our workplace harassment mediators will help you save money, time and stress within your organisation, while preventing damaging behaviours from having a wider impact. Our harassment mediation process works to develop a positive solution for all involved, by identifying the underlying causes of unwanted behaviour and rebuilding the damaged relationship.

Refer a case of harassment for mediation

Our workplace harassment mediators facilitate needs-based communication within a psychologically-safe environment. Such discussions proceed to forming actionable solutions for all, without blame or judgement. Our expert practitioners offer the highest possible success rates, to save money, time and stress while preventing the need for formal processes.

Train to mediate harassment cases

The harassment mediation process is a complex skill which we believe requires a level of formal training as an absolute minimum. We offer scheduled public training courses on our ILM-endorsed Professional Workplace Mediator, and deliver a wide portfolio of other mediation courses to groups of 4 or more in-house.

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Mediate Harassment Behaviours within a team

When harassment presents within an organisation, the impact very often spreads beyond those directly affected. In such instances, team performance may drop and groups can become dysfunctional. Such situations require an expert pair of hands, with a thorough understanding of group dynamics. We only provide our most highly experienced harassment mediators for group disputes.

Meet our workplace harassment mediation experts

We recruit and develop only the highest quality workplace harassment mediators. All must hold several years’ experience in conducting mediations into harassment issues within the workplace, prior to joining us. Thanks to our size, we are able to hand-pick the best suited practitioner based on the sector you work in, location and specific details of your case. Meet a few of the experts within our harassment mediation team:

Anna

Anna is an expert in needs-based communication and workplace harassment mediation. Her skills enable parties to understand the underlying causes and impacts of such behaviours, in order to facilitate resolution.

Dave

Dave is one of CMP's most experienced harassment mediators and trainers. He has successfully completed a large number of harassment mediations for a wide variety of clients across different sectors, and also holds a part time role as a People Consultant at the RSPB.

Dorothy

Dorothy is highly experienced in tackling issues of harassment within local government, the NHS and companies in the third sector. In addition to harassment mediation, she specialises is team development and neutral assessment.

Ian

Ian, also a trained teacher and saxophonist has conducted hundreds of harassment mediations on behalf of CMP since 2004. Ian is also one of our expert providers of neutral assessments and team interventions.

How can mediation help tackle issues of harassment in the workplace?

Despite a widespread focus on new workplace strategies such as soft skills, emotional intelligence and early resolution, harassment unfortunately remains an issue. Many employees choose not to report issues of harassment as they cannot imagine a positive outcome.

Harassed staff have poorer mental health, reduced productivity and are much less likely to leave your organisation. Not only this, but if they are fearful of speaking up, then issues can build up further and create a greater impact later on.

This is where harassment mediation can help. Our expertly trained harassment mediators are equipped to return the situation to one of balance and understanding. This can help restore an equal environment between the parties in dispute, without resorting to blame.

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Refer a Case of harassment for mediation

When allegations of harassment are made within your organisation, a fast response is crucial. It can be difficult to achieve such a response when internal staff are very often busy with other important functions. Our large pool of workplace harassment mediators means we can commence the process within 5 working days of receiving a referral. Thanks to our 30 years’ experience, and the skills/ expertise held by our practitioners, we are proud to report a 97% success rate in terms of reaching positive outcomes.

Our model of harassment mediation sets us apart from the competition. We practice the interactive model, which facilitates needs-based communication between parties, to enable for an increased understanding, essential for relationship rebuild. While other providers simply focus on developing actionable solutions to the currently presenting problem(s), our mediation process helps with participants’ long term development, and in doing so, avoids repeat issues from occurring in the future.

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Harassment mediation when conflict affects a whole team

Issues of harassment in the workplace can very often have a wider team impact. Colleagues are almost always impacted by a bad working relationship, on some level, even if it doesn’t obviously show. In such cases, the wider team tend to take views, form alliances and may get involved, leading to reduced productivity and further unwanted conflict.

Large group conflicts bring with them more complex problems and challenging dynamics which make them almost impossible to mediate internally. In such instances we would always recommend seeking expert intervention. All CMP group mediators not only have the very best mediation skills, they are also expertly trained in facilitating/ managing large group interactions. This puts them in the best possible position to respond to and address conflict amongst large groups.

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ESTABLISHED IN 1989, CMP HAS DECADES OF EXPERIENCE IN THE RESOLUTION AND MANAGEMENT OF WORKPLACE CONFLICT.

From mediation to investigation, neutral assessment to conflict coaching, we provide market-leading training and services to every type of workplace.