Library

Blog Posts

reaching an agreement

Questions to move people towards agreement

what is mediation

So what actually is mediation?

who is feedback for

Mediation feedback: who is it for?

Asking neutral questions

Neutral questions and how to ask them

Managing conflict

Think you can be a mediator? Do you have what it takes?

Guide for how to do an investigation

How to do an investigation properly – quick guide

Reframing - how to do it

Reframing and how to do it

Why mediate? Success rates

If you’ve been asked to mediate, here’s why you should give it a go!

Be sure to check the facts!

Workplace culture

Who’s been getting more from mediation?

Win lose dispute resolution

The perils of Win-Lose dispute resolution!

Preventing negative conflict

Preventing negative conflict – where the real value is