Transforming organisational culture requires aligning senior leaders with the imperative for change. This entails promoting early intervention practices like conflict coaching and skills development for staff and management to address behavioral issues swiftly. Additionally, establishing accessible reporting channels, such as a dedicated app and Helpline service, ensures confidentiality and support for those facing concerns or uncertainties.

In fostering inclusivity, initiatives like the Harnessing Difference training program offer a proactive approach to challenging discrimination without provoking defensive responses. Furthermore, conducting independent investigations and providing fair hearings and mediation processes demonstrate a commitment to resolving grievances effectively. By consistently implementing these strategies, organizations create an environment where all employees feel valued and supported.