To celebrate our breadth of work within Higher education, we are are attending the UHR Conference again, this year as exhibitors.

Please come by stand 27 to say hello and see how we can support your staff and students across your institute, we can help with:

Policy, procedure and guidance review – We are working with a number of institutions to review and develop the way they handle complaints, in line with Zellick, OIA and UUK guidelines as well as ‘whistleblowing’ best practice standards.

Outsourcing investigations, for HR and Student complaints – we help one of the UK’s highest-profile universities investigate reports of harassment and sexual misconduct, in a fair, robust, proportionate, and sensitive manner. We have been providing independent workplace investigations and student complaints investigations since 1989 and developed the UK’s best practice standards for workplace investigations, which were later adopted and amended by ACAS to form the base of their code.

Training for your internal investigators – Our investigation training for Serious Incidents and Workplace Investigations, is accredited by the Institute of Leadership and Management (the ILM), and we also coach and mentor internal investigators looking into academic, student and workplace concerns.

Informal resolutions – CMP has been the pioneer of workplace mediation, setting up the first in-house service in the UK in the early 1990’s. We have trained university and college mediators, facilitators, and informal investigators under the OIA guidelines for a range of HE and FE institutions, including: Leeds Beckett, University of York, De Montfort University, University of the Arts, University of Cardiff, and University of Wolverhampton, as well as providing ad-hoc practitioners for independent restorative mediations.

‘Bystander’ training facilitation – We also have a capability of providing training and support to ‘bystanders’, the people working in positions on campus (such as bars, canteens, cafes, shops etc) who witness incidents, on how to intervene in safe and appropriate ways.