CMP has worked with hundreds of organisations to set up, manage and get the best from, an internal mediation service. 

Our service support starts with recruitment of the best possible potential mediators, on to delivery of accredited training. It comes with template materials to promote, manage and evaluate your service. And we provide supervision, CPD and skills development of your mediators.  

Involving one of CMP’s workplace mediators is the right choice if you need to help reluctant employees to engage and open up; bring expertise to bear on intractable or difficult disputes; and is the only viable option for conflicts at a senior level. 

Whether on a case by case referral basis, or as through setting up a call-off contract, our mediators work across the UK providing in-person and remote mediations. We can have one of our mediators talking to parties within five working days. 

Over 92 per cent of mediations we deliver reach an agreed outcome, and 97 per cent of parties report the experience as useful, positive and empowering. 

And because all our mediators are required to have at least 5 years’ mediating experience prior to working with us, so referring your workplace mediation to CMP means you can be confident that you’ll receive an expertly delivered mediation with the best chance for a positive outcome. 

Our shorter courses range from training managers to adopt a mediation-tool kit for difficult conversations, through to advanced mediation skills for mediators. 

When conflict arises between larger groups of staff, the complexity of working tensions is multiplied. The downsides are also greater, as the impacts of productivity are further spread. 

We have many ways of supporting you to resolve team dysfunction, calling upon decades of experience working with teams from C-suite, to frontline staff, in conflict.  

When people stop talking, start back-biting and blaming, Group Mediation provides the listening process essential to engage and motivate people to talk collectively and move to resolution. With our tried-and-test process in place, we can guide teams back to productive collegiate working. 

For group situations where performance is poor, there are tensions and everyone is pulling in different directions, then Neutral Assessment will provide you with insight into how the situation has arisen, and a full report focussing on recommendations for improvement.